We normally have a signature required policy, but in efforts to minimize physical interactions, this policy is suspended. Also, please keep in mind that during this Corona crisis, there might be some delay in delivery. Thank you very much for your understanding!
Order Fulfillment (Free shipping for all orders)
After you have placed your order, it will take 2-3 business days to create your bracelet(s).
We use PostNL as our courier for the Netherlands. For the rest of the world, we use FedEx Shipping.The delivery time is (if you have provided a valid address) between 1 and 5 business days.
Please note that we are not able to ship to an APO/FPO/DPO address.
Duties and Fees
Your order may be subject to VAT, import duties and/or taxes, due to the complexity of international laws we do not include those fees in orders. You are responsible for any local customs and duties on your order. We are required by law to disclose the full value of the package contents and cannot alter this value.
If an order is refused, then you are responsible for the shipping expenses, as well as any additional duties, fees, customs, or taxes incurred in shipping.
We work with FedEx and PostNL which are well-established shipping providers. We place our faith and trust in them. However, we cannot guarantee their performance. Shipping mistakes are rare, but we can only guarantee what is in our control.